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Support

Do I need to install any software on my server or desktop?

No. Ginvoicing is a web-based electronic billing product accessible anywhere in the world where you have an Internet connection and standard web browser.

Do I need my own SSL certificate?

No, we supply the SSL 256-Bit Encryption through www.ginvoicing.com. Which is highly secure to protect your data.

I’m looking to switch. Can I import my stuff?

Yes, you can import customers and Invoices in GInvoicing system from a standard CSV (comma separated values) file. You can see format of CSV files by Signing In GInvoicing.

Is my data safe and secure?

Yes. The security and up-time of your store is our #1 priority. We are PCI complaint and we use the same encryption that the big banks use with a 99.99% average uptime track record.

How do my clients receive their invoices?

You can send your invoices as a PDF, an HTML email, a text email with a link to the invoice on GInvoicing’s secure server. You can also print hard copy of invoice which is not recommended. That’s why we call it Green Invoicing.

Do you have mobile application?

We are working on mobile application and will be launched soon. We will notify you once we get launched with Mobile application.

Would you rather speak to a human?

support@ginvoicing.com

+1-510-315-0730 Call Us for sales Inquiry